We do not store or record any of ours customer information. on this site, you enter all your personal details on our booking engine providers web site which is secure. Our providers sites are secure and they abode by the UK's Data protection act of 1998.

Our booking engine providers Trans-Hire web incorporates on-line credit card authorisation, using 128-bit encryption via a secure server. This is a highly secure method of payment authorisation and is used daily by thousands of our customers.

No personal customer information is held on our web servers, including payment details. Since the main booking engine link is inside a frame although you wont see a padlock on the screen, rest assured you are over a 128 bit secure connection. You can verify this by right clicking on the page and view properties.

The site security is optimised for web browsers Netscape and Internet Explorer, version 4 and above.

We strive to ensure that our site is fully functional and easy to use at all times.

However, should you experience any difficulty when attempting to obtain payment authorisation, please telephone our Call Centre on 08454 63 00 63. Call Centre opening hours are 8.00am to 07.00pm, Monday to Friday, 09:00 to 04.00 PM Saturday and 10.00 to 04:00 PM on Sundays.

A small cookie containing a unique ID is created for your browser. The purpose of this ID is to allow our server to identify your requests and build up details of your requirements and order. We do not retrieve any information from your computer which has not already been sent and no cookie is saved on your system (once you close your browser our cookie is lost forever).